Visma | Raet faced the challenge of automating their workflows. Manual tasks and a diverse array of technologies delayed processes and increased the potential for errors. Thanks to the Workato integration and automation platform (iPaas) and a helping hand from us, these tasks were optimised: Visma | Raet implemented predictable workflows.
About Visma | Raet
Visma | Raet is part of Visma, a leading European supplier of business-critical software based in Norway. The company makes HR simple with smart technology. Thanks to their intuitive HR and payroll solutions, repetitive administrative tasks can be automated. Employees can complete their HR tasks in just 60 seconds, so they can focus on what really counts: helping people and society. What does this mean? More time for employee development, for attracting and retaining talent and for patients, students and citizens.
Manual tasks held back progress
To deliver the best possible customer experience, Visma | Raet strives for continuous improvement. This demands close collaboration with internal and external parties, and in a rapidly changing environment, constant adaptation is essential.
To remain true to their mission of “deploying smart technology to free up time for what is really important” Visma | Raet chose a world-class integration platform to automate their business processes. The project focused on modelling and integrating activities from an operational perspective, connectivity with applications and local management of the technology to avoid excessive dependency on developers.
Automated workflows make it easy for us to automate processes, such as the onboarding process. This saves time, reduces errors and increases job satisfaction.
Rapid integration with maximum simplicity
Following a thorough comparison of iPaaS suppliers, Visma | Raet selected Workato as one of the candidates. As the Dutch partner of Workato, we helped to demonstrate the business value of the platform. A joint pilot project demonstrated how suitable Workato is: this integration platform offers an unparalleled ability to build automated workflows that business users can also understand.
Rapid results: proof of concept completed in just three weeks
From day one, we worked with Visma | Raet to identify more than 15 crucial use cases where integration and automation were essential. While a standard integration process normally takes three to six months, Workato allowed us to create a successful proof of concept (POC) in just three weeks.
Our integration architect worked directly with the Visma | Raet team to define the roadmap and architectural designs. A developer then got to work in close collaboration with the Visma | Raet team. We chose ‘training on the job’, which meant teaching the most important users to use the Workato platform step by step.
Specific example: Integrating service management with Jira
One specific example of our partnership is the integration of multiple service management systems to pass support requests from customers to partners. We developed a comparable solution for various teams. It allows internal and external support consultants to work together flexibly to provide rapid and effective customer support.
We have now optimally set up all the most common use cases. Now it’s time for the more complex projects, for which we can really use Incentro’s technical expertise.
Automation in practice
Visma | Raet was looking for a way to make their operational processes more efficient and flexible. The project focused on developing a system that didn’t just solve their problems, but was also future proof. The selected system offers the scalability needed to fulfil new requirements and ensures that all teams can work easily and efficiently.
Visma in figures
15,000+ committed employees who are devoted to shaping the future of our society with technology
300 companies
11M+ pay slips and 22M+ e-invoices processed with Visma | Raet solutions every month
Visma | Raet now has 15 Workato live integrations, including for incident recording, master data distribution, event distribution, reverse ETL and as an API platform
From person to person
Steven Koppenol, Head of IT & Data Analytics at Visma | Raet, is also positive about the project: “Aside from all the technical know-how that Incentro has to offer, it was a pleasure to work with them on a person-to-person basis. They are easy to reach and each one of them is a great professional to work with. This shows how smart automation doesn’t just get processes going; it also creates space for growth and innovation.”
Impressed with how Visma | Raet were able to greatly increase their efficiency with automated workflows thanks to Incentro’s help? You too can choose fewer manual tasks, greater job satisfaction and predictable quality!
