Privacy Policy

Perubahan terakhir:

1 September 2021

Daftar isi:

  • Asal-usul dari mana Incentro memproses data pribadi
  • Apa saja data pribadi yang Incentro proses dan mengapa?
  • Dasar hukum pemrosesan data pribadi
  • Dengan siapa Incentro membagikan data pribadi?
  • Melindungi diri sendiri dan orang lain

Ini adalah pernyataan privasi dari Incentro Nederland B.V., Incentro Business Acceleration B.V., Incentro International B.V., dan Incentro Software & Licensing B.V. (yang kemudian disebut "Incentro" atau "kami"). Privasi Anda adalah hal terpenting bagi kami. Artinya, kami menyimpan dan memproses data pribada Anda dengan aman. Di dalam pernyataan privasi ini, kami menjelaskan, dengan hal lain-lainnya, mengenai data pribadi apa saja yang diperoleh, bagaimana kami memproses data tersebut, dan mengapa kami melakukan hal tersebut.

Cakupan

Pernyataan Privasi ini berlaku untuk seluruh aktivitas dan situs web Incentro, termasuk:

  • incentro.com
  • careers.incentro.com
  • skate.incentro.com
  • cloudworker.co.ke
  • maildoodler.com
  • segona.io

Pernyataan privasi ini tidak berlaku untuk situs web pihak ketiga yang mana Anda dirujuk ke tautan-tautan yang ada di dalam situs web kami. Kami tidak memberikan garansi bahwa pihak-pihak ketiga ini akan menangani data pribadi Anda dengan cara yang aman dan dapat diandalkan. Kami, oleh karena itu, menyarankan Anda untuk menbaca pernyataan privasi para pihak ketiga tersebut sebelum menggunakan produk atau layanan mereka.

Modifikasi

Kami dapat memodifikasi pernyataan privasi ini kapanpun. Versi terbaru pernyataan privasi bisa ditemukan di situs web ini. Di atas laman ini, Anda bisa melihat tanggal terakhir privasi ini diperbarui. Kami menyarankan Anda untuk mengkonsultasikan pernyataan privasi ini secara berkala sehingga Anda tetap mengetahui bilamana terjadi pembaruan.

Asal-usul dari mana Incentro memproses data pribadi

Pernyataan privasi ini berlaku untuk kategori individu di bawah ini:

  • Pengunjung salah satu situs web kami (selanjutnya disebut, "Pengunjung Situs Web");
  • Pelamar atau orang lain yang sedang mencari pekerjaan atau kerja magang di Incentro (selanjutnya disebut, "Pelamar");
  • Individu yang merupakan pelanggan incentro atau bekerja di salah satu perusahaan pelanggan (selanjutnya disebut, "Pelanngan");
  • Individu dari mana atau dengan siapa Incentro membeli produk atau layanan, atau yang bekerja dengan pemasok atau mitra Incentro (selanjutnya disebut, "Pemasok" atau "Mitra"); dan
  • Pihak-pihak ketiga, seperti individu-individu yang bukan merupakan Pelanggan atau Mitra, namun data pribadinya tersimpan di dalam sistem kami (selanjutnya disebut, "Pihak Ketiga")..

Apa saja data pribadi yang Incentro proses dan mengapa?

Pengunjung Situs Web

Kami memproses data pribadi dari Pengunjung Situs Web, berikut ini adalah:

  • Data yang didapatkan dari formulir kontak, termasuk nama Anda, alamat surel, nomor telepon, isi dari pertanyaan atau permintaan informasi Anda, dan, dalam beberapa contoh lainnya, pekerjaan Anda dan nama perusahaan;
  • Data yang didapatkan dari formulir yang mana Anda mendaftarkan diri untuk salah satu acara yang kami selenggarakan, termasuk nama Anda, alamat surel, nomor telepon, dan, dalam beberapa contoh lainnya, pekerjaan Anda dan nama perusahaan;
  • Data yang didapatkan melalui formulir yang mana informasinya berasal dari salah satu website yang bisa diunduh, termasuk nama Anda, alamat surel, nomor telepon, dan, dalam beberapa contoh lainnya, pekerjaan Anda dan nama perusahaan;
  • Data yang didapatkan melalui formulir yang mana Anda bisa berlangganan atau mendaftarkan untuk mendapatkan berita-berita terkini dari kami, termasuk nama dan alamat surel; dan
  • Data yang dikumpulkan melalui penggunaan cookie dan teknik-teknik serupa.

Kami memproses data-data Pengunjung Situs Web tersebut di atas untuk memberitahukan tentang pertanyaan atau permintaan informasi, untuk mempertahankan hubungan dan menyebarkan informasi tentang suatu acara (seperti, waktu dan lokasi), untuk mengirim buletin, dan untuk memberikan informasi lain yang terkait dengan produk dan layanan kami. Kegiatan pemrosesan ini didasarkan pada kinerja kontrak (mendatang), minat atau persetujuan yang sah.

Untuk informasi lebih lanjut tentang data yang dikumpulkan melalui cookie dan teknik serupa, kami merujuk Anda ke pernyataan cookie kami.

Pelamar

If and insofar as provided by you, we process the following personal data of Applicants:

  • Contact details (such as name and address details, telephone numbers, and e-mail addresses), gender, date of birth, place of birth, and nationality;
  • Followed education, course,s and internships;
  • Data regarding the nature and content of your current employment and any termination thereof;
  • Other data that may be relevant to filling the position applied for, such as information contained in a CV or cover letter, references, and grades; and
  • Other data of which the processing is relevant in connection with applicable laws and regulations.

We process the above data for the purposes of identifying the Applicant and communicating about the application process, assessing the suitability of the Applicant for a vacant position and implementing applicable laws or regulations. These processing activities are based on the performance of a (future) contract, a legal obligation, a legitimate interest or consent.

Pelanggan

We process the following personal data from (individuals working at or for) our Customers, clients, or partners of one of our Customers, if and to the extent that Customers provide such data to us:

  • Contact details (such as name and address details, telephone numbers, and e-mail addresses) and gender;
  • Data relevant to the performance of our services, such as contact details and job titles; and
  • Other data of which the processing is relevant in connection with applicable laws and regulations.

We process the above data to establish the identity of our Customers, to enter into contracts with Customers, to perform our services for Customers, to calculate or record fees for our services and to make and collect payments. These processing activities are based on the performance of a (future) contract, a legal obligation or a legitimate interest.

Pemasok dan Mitra

We process the following personal data of (individuals working at) Suppliers and Partners:

  • Contact details (such as name and address details, telephone numbers, and e-mail addresses) and gender;
  • Data for the purpose of placing orders or purchasing services; and
  • Other data of which the processing is relevant in connection with applicable laws and regulations.

We process the above data to establish the identity of our Suppliers and Partners, enter into contracts with Suppliers or Partners, place orders and purchase services for our internal business operations and our Customers' business operations, maintain contact and communication for orders placed and services received and calculate or record fees and make and collect payments. These processing activities are based on the performance of a (future) contract, a legal obligation, or a legitimate interest.

Pihak Ketiga

From Third Parties, we process the following personal data:

  • The content of (electronic) messages originating from or intended for Third Parties; and
  • Other data provided to us by Customers, Suppliers, Partners, or (other) third parties (such as names and contact details) or information obtained from public sources in the context of our services.

We process the above data as part of the performance of our services for our Customers or in connection with the communication between us, Suppliers, Partners, and/or Customers. These processing activities are based on the performance of a (future) contract, a legal obligation, or a legitimate interest.

Dasar hukum pemrosesan data pribadi

To the extent that we require the consent of the data subject for the processing of personal data, Article 6 (1)(a) of the General Data Protection Regulation ("GDPR") serves as the legal basis.

When the processing of personal data is necessary for the performance of a contract to which the data subject is party, Article 6 (1) (b) GDPR serves as the legal basis. This also applies to processing necessary for the implementation of pre-contractual measures.

To the extent that the processing of personal data is necessary for compliance with a legal obligation to which Incentro is subject, Article 6(1)(c) GDPR serves as the legal basis.

If the protection of vital interests of the data subject or another natural person requires the processing of personal data, Article 6 (1) (d) GDPR serves as the legal basis.

If the processing is necessary for the purposes of pursuing a legitimate interest of Incentro or a third party, and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Article 6(1)(f) GDPR serves as the legal basis for the processing.

Dengan siapa Incentro membagikan data pribadi?

Incentro may provide your personal data to an affiliated company if this is necessary for the purposes as described in this Privacy Statement. In addition, we provide personal data to others in the following situations:

Third parties providing services for or with us

We share information with Partners and Suppliers from whom we receive services or with whom we work together. This includes parties that perform the following services:

  • Analytics to discover the interests of Website Visitors and bottlenecks on our Website.
  • Customer relationship system to record and maintain contact details and communication between Incentro and its Customers.
  • Accounting system to handle our invoices and staff information.
  • To ensure smooth recruiting a tool has been set up to manage applications and communication to Applicants.

As far as necessary, we have concluded data processing agreements with these Suppliers and Partners. These data processing agreements contain strict agreements on what data will be stored and processed.

Melindungi diri sendiri dan orang lain

In order to protect our own rights and those of others, it is sometimes necessary to disclose information to governmental authorities, investigative bodies, or other parties. For example, we may disclose personal data to third parties, including lawyers: (i) to respond to claims from third parties, whether in connection with legal proceedings or otherwise; (ii) to comply with a court order or a request or demand from a supervisory, investigative, or other governmental authority; (iii) to protect our own and others' (intellectual property) rights and safety; and (iv) to cease or prevent activities that we deem to be unlawful, unethical, or criminal, such as fraud and cybercrime. These processing activities are primarily based on a legal obligation or a legitimate interest.

Sale of our business

Your personal data may be considered a business asset. If Incentro is faced with a bankruptcy, merger, acquisition, reorganization sale of assets, or similar situation our assets, including your personal data, may be sold and transferred to a third party as part of that transaction. These processing activities will usually be based on a legitimate interest.

Do we transfer personal data to countries outside the EEA?

In some cases, your personal data may be transferred to organizations or countries outside the European Economic Area (EEA). If your personal data is transferred to a country that offers a lower level of protection than countries within the EEA, we will put in place appropriate safeguards to protect your personal data, such as the conclusion of a model contract approved by the European Commission with the recipient of the personal data. How long do we keep your personal data? In principle, we do not keep your personal data any longer than necessary for processing purposes it was originally collected, unless the data must be kept for a longer period in order to comply with legal obligations, such as a statutory retention period. Some examples are given below:

  • Personal data of Website Visitors obtained through (contact) forms may be kept for 2 years after receipt of the form.
  • Personal data of Applicants will be kept for a maximum of 4 weeks after the end of the application procedure. If you have given us your consent, we may keep these data for a maximum of one year, as a suitable position may become available for you at a later date.
  • We are required to retain tax-related data for a period of 7 years, such as our accounts receivable and accounts payable records.
  • Contracts may be retained for as long as necessary in connection with the statute of limitations on any claims.

How do we secure your personal data?

We have taken appropriate security measures to prevent the destruction, loss, alteration, unauthorized access, or disclosure of personal data that we process. For example, a security officer has been appointed who is responsible for information security within our organization. We are also ISO 27001 certified. ISO 27001 is an ISO standard for information security. Personal data is only accessible to authorized individuals at Incentro. Depending on which personal data is used, groups with authorized persons are determined. Groups include our sales and marketing colleagues. Furthermore, analysts, developers, and office managers may also work with personal data. For example, our sales department needs access to relevant data about Customers, communicatio,n and sales appointments in order to tailor services to Customers' needs. Our marketing department needs to see the interest shown by our Website Visitors and contacts from offline channels. Furthermore, there are analysts who need to see different types of data in order to improve our services and the office managers need (personal) data in order to do invoicing and administration within Incentro.

What rights do you have?

You have the right to request us access to rectification and erasure of your personal data or restriction of processing. You also have the right to object to the processing and under certain circumstances, you have the right to data portability. If the processing of your personal data is based on consent, you can withdraw your consent at any time. This does not affect the lawfulness of the processing based on consent before your withdrawal. If you wish to exercise your rights, you can contact us by sending an e-mail to [email protected]. Circumstances may arise where we may not be able to respond fully or at all to your request. Please make sure that you send your request from the e-mail address that you are known to us so that we know who you are and can access, modify, or delete the correct information. To prevent abuse, we may ask you to identify yourself before we handle your request. We will in principle respond to your request within one month after receipt thereof.

Apakah Anda memiliki pertanyaan, komentar, atau keluhan?

Apakah Anda memiliki pertanyaan mengenai pemrosesan data pribadi Anda? Apakah Anda ingin melewati perubahan-perubahan yang terjadi atau apakah Anda ingin memberikan komentar mengeni pernyataan privasi ini?

Anda bisa menghubungi kami melalui narahubung di bawah ini. Anda juga mempunyai hak untuk mengajukan keluhan kepada otoritas pengawasan nasional Anda.

Narahubung

[email protected]
Attn. Compliance Officer
Van Deventerlaan 20
3528 AE, Utrecht, Netherlands