How BBS Achieved Digital Transformation with Google Workspace

The Challenge: As BBS expanded its operations, the need for a seamless, secure, and scalable collaboration platform became apparent. Legacy systems struggled to support effective communication, document management, and real-time collaboration for their distributed teams. These limitations were exacerbated by the increasing demand for remote work solutions, highlighting the need for a modern platform that could ensure mobility, security, and operational efficiency.

The Solution: After thorough evaluation, BBS selected Google Workspace for its robust, cloud-based intelligent applications tailored to meet modern business needs. To ensure a smooth transition, they partnered with Incentro Africa, a Google Premier Partner with proven expertise in migration and change management.

The deployment process included:

• Migration of email and collaboration tools to Google Workspace in under one month.
• Deployment of 15 Google Meet hardware kits across BBS boardrooms and training rooms to enhance communication and collaboration.
• Comprehensive change management to train employees on the new tools and ensure smooth adoption.

Incentro’s expertise in deploying Google solutions and their established distribution network ensured that the migration was completed efficiently with minimal disruption to daily operations.

The Impact: Google Workspace transformed BBS’s internal operations, delivering significant improvements in collaboration, productivity, and security:

1. Enhanced Collaboration: Teams now work on shared documents in real-time, reducing duplication and improving efficiency. The ability to comment and edit collectively has fostered a more open and collaborative work culture.
2. Improved Mobility: Employees can securely access their work from anywhere, ensuring continuity and productivity even in remote work scenarios.
3. Cost and Time Savings: Video meetings via Google Meet hardware eliminated the need for extensive travel, reducing operational costs and improving response times.
4. Data Security: With centralized device management and advanced security features, BBS maintains strict control over its organizational data, ensuring compliance and safety.
5. Innovation Enablement: Regular training sessions have empowered employees to independently explore and innovate with Google Workspace tools, reducing reliance on IT support.

Looking Ahead: With the successful deployment of Google Workspace, BBS is now exploring advanced Google Cloud Platform products such as BigQuery for data analytics and Cloud AI for predictive insights. Additionally, they are considering adopting Chrome Enterprise and Chrome OS devices to further streamline operations and enhance end-user experiences.