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Maximizing Customer Centricity

Making your customer the focus of every decision in your business might sound extreme, but it pays off big time! Discover all the benefits here and find out how we can help you.

Maximizing Customer CentricityEMPLOYER BRANDING 1 DEC 202211063 Chess
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Customer-centric? Are you sure?

Brilliant service portals, a smooth buyer experience on any device and in-store, smart HR apps, and AI that makes personalization easy. 75% of companies think they are customer-centric, but only 30% of customers agree.

Boost sales with AI: show relevant customer insights like behavior and preferences. Offer tailored advice and alternatives, such as knowing which car someone drives or viewed online. Create a seamless, personalized customer experience with digital integrations.

 

The benefits of Customer Centricity

  • Customer satisfaction

    Your customers have never experienced such smooth processes! We deliver the right omnichannel solution at the right time.

  • Futureproof

    Elevate your entire business to a next-level customer experience. Stay relevant to your ideal audience — always.

  • Flexible platform

    A composable platform makes your business technically flexible, serving multiple channels and easily adding tools like personalization or employee portals.

Maximizing Customer Centricity

How we help you

 

Karsten

Want to know more?

Digital engagement

Digital Engagement is all about building meaningful customer relationships with smart, targeted, precisely timed interactions.

Personalization

Give each customer relevant, custom content and boost your conversions. Discover how Incentro takes personalization to the next level.

Cases

How we helped them

All cases

An online portal for Sanquin donors and employees

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Wolters Kluwer Image

Development of an e-commerce solution with B2B and B2C channels for the Benelux region

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Unceta and Incentro meeting in an industry event

Development of an e-commerce solution with B2B and B2C channels

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RAI Headquarters

Stand Management Optimisation at RAI Amsterdam

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RPA robot for efficiency and employee satisfaction at Just Eat Takeaway.com

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Ready to transform?

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