Chatlayer

Chatlayer: Turbocharge your customer service with a smart AI chatbot.

Chatlayer

Eliminate long wait times and use voicebots and chatbots to instantly help customers. Chatlayer supports all popular chat applications, creating a seamless experience for your customers and team.

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How Chatlayer helps you

  • Eliminate wait times

    The Chatlayer voicebot provides instant customer support and referral to the right department. The result? Zero wait time, improved customer satisfaction and lower costs

  • Automate apps with ease

    Chatlayer lets you automate popular apps like WhatsApp. It provides swift responses to simple queries while your team knuckles down to more complex tasks.

  • A breeze for teams and customers

    Chatlayer features clear dashboards and omnichannel communication, giving your teams and customers an ultrasmooth experience.

About Chatlayer

Chatlayer is the go-to platform for quality-conscious, customer-focused businesses that value simplicity and ease of contact. Thanks to the range of supported languages and omnichannel possibilities, your customers benefit from a direct line to your brand – any time, any place. The platform also features clear dashboards to simplify backend system operations. The result? Happy customers and happy teams. That’s the power of Chatlayer.

What Chatlayer does

Chatlayer eliminates long wait times (and maddening on-hold music). Instead, voicebots respond instantly to customer queries and connect them with the right person. Chatlayer’s chatbots for e-commerce customer service or websites deliver quick responses to simple queries, so that your team can focus on more complex tasks Chatlayer supports smooth, efficient automation for popular apps like WhatsApp.

What makes Chatlayer unique?

As Chatlayer experts, we can help you speed up voicebot or chatbot implementation. We can also show your team how to leverage the platform’s potential and major KPIs, so that they can continuously improve your customer experience. Chatlayer lets us automate customer service while preserving that all-important human touch. It gives your team more time to tackle complex queries while chatbots provide instant support for low-stakes issues.

Jeroen Pluim portrait

Do you want to know more?

Jeroen Pluim

Director Digital