Chatbots
Enhance customer interactions with custom chatbot technology. We help you create frictionless, smart communication that customers love.
The benefits of Chatbots
Efficiency 3.0
Automate recurring tasks and leverage smart resource allocation. Free up time for the important stuff.
Reduce costs
Lower support needs mean lower costs. Chatbots augment your operational efficiency.
Instant customer satisfaction
It’s no secret: quick responses lead to a better customer experience. Instant answers, instant happiness.
Data-based insights
Gather valuable data. Harness it to constantly refine your service and marketing. Get ready to push past your limits.
About chatbots
Chatbots are the backbone of modern digital customer service, addressing recurring questions and simple tasks in an instant. This reduces wait times, lowers costs and gives your team more time to tackle complex queries. Besides fielding customer queries, chatbots gather data on customer behavior and preferences – an invaluable source of knowledge for strategic decisions. As the first port of call, chatbots augment your customer experience by delivering consistent, smart interactions on every digital channel.
AI is making chatbots quicker, smarter and even more customer-friendly.
Jeroen Pluim
Our chatbot solutions
At Incentro, we develop custom chatbots that fit seamlessly into your organization’s strategy and systems. Driven by AI, our bots apply smart interaction techniques and are constantly learning from feedback and data. Integrated analysis and self-learning features help bots improve the direct customer experience. They also deliver valuable insights to fine-tune your marketing and customer strategies.
Do you want to know more?
Jeroen Pluim
Director Digital
Why Incentro?
Why Incentro
Whether you're looking for a strategic partner, a boost for your digital transformation, or the ultimate customer experience for your customers, you've come to the right place. With our next-generation digital solutions, you'll always be one step ahead of the competition.
Partners
Awesome partners turn dreams into reality
With these partners we realize outstanding ecommerce solutions
All partnersBloomreach
Commercetools
Intershop
Propeller
Shopware
