Conversational AI

Provide 24/7 customer support and smart interactions that understand customer needs. Conversational AI takes your customer experience to the next level.

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The benefits of Conversational AI

  • Super-smart search function

    Refine search results and make them more relevant with targeted questions and answers. Give customers instant support.

  • Personalization at its best

    On-point interaction, aligned with customer needs. For a better, personal experiencethatdelivers maximum customer satisfaction.

  • Integration with cognitive services

    Uses additional AI services like image recognition and speech recognition to enable complex, natural interactions. Conversationsfeel real, not robotic.

  • Higher customer engagement

    Increase interactions with relevant suggestions based on data and previous interactions.

About Conversational AI

Conversational AI opens up a new world of customer interaction – thanks to technology like natural language processing and self-learning algorithms. This lets companies seamlessly tap into customer demand at scale with personalized, proactive support. Conversational AI makes every interaction intuitive and efficient by mimicking human communication, raising brand engagement. Cognitive services such as image and speech recognition add a layer of depth to complex interactions, so you can give customers quicker, more accurate support. Sounds good, right?

Conversational AI drives online stores thanks to quicker search results, more relevant interactions and higher conversion rates.

Jeroen Pluim - Digital Director | Enterprise CX

Our Conversational AI solutions

At Incentro, we deliver custom Conversational AI solutions tailored to your organization’s customer strategies. We go one step further than ordinary ask-and-answer solutions: we integrate Conversational AI into existing platforms and cognitive services, delivering an intelligent and seamless customer experience. By continuously learning from customer interactions and data, we provide relevant, real-time support that offers customers a better experience and boosts loyalty.

Jeroen Pluim portrait

Do you want to know more?

Jeroen Pluim

Director Digital

Partners

With our partners we build next-gen digital solutions

All partners
Contentful

Contentful
Contentstack

Contentstack
Storyblok

Storyblok
Commercetools

Commercetools
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Why Incentro?

Why Incentro

Whether you're looking for a strategic partner, a boost for your digital transformation, or the ultimate customer experience for your customers, you've come to the right place. With our next-generation digital solutions, you'll always be one step ahead of the competition.

 

Cases

Cases we love talking about

Heard of a business that transforms unique business challenges into exceptional outcomes? That’d be us. Check out these inspiring cases.

All cases

An online portal for Sanquin donors and employees

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Wolters Kluwer Image

Development of an e-commerce solution with B2B and B2C channels for the Benelux region

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Unceta and Incentro meeting in an industry event

Development of an e-commerce solution with B2B and B2C channels

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RAI Headquarters

Stand Management Optimisation at RAI Amsterdam

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RPA robot for efficiency and employee satisfaction at Just Eat Takeaway.com

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Wolters kluwer meeting

Development of an e-commerce solution with B2B and B2C channels for the Benelux region

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Image of a descktop

Development of an e-commerce solution with B2B and B2C channels for the Benelux region

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Development of an e-commerce solution with B2B and B2C channels for the Benelux region

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Digital Engagement

Services

Conversational AI

Provide 24/7 customer support and smart interactions that understand customer needs. Conversational AI takes your customer experience to the next level.

Mobile apps

Bring your mobile app idea to life with Incentro's iOS and Android services.

Headless CMS

Still working with a traditional CMS? Go headless today and enjoy flexible, sustainable growth.