Customer Insights

Refine the customer experience with Customer Experience Analytics: access key insights that reveal opportunities, boost conversion and deliver serious growth.

Do you want to know more?

Ask Jeroen Pluim

The benefits of Customer Insights

More loyal visitors
Analyze and optimize your website to offer an improved user experience and convert visitors into repeat orders.
Insight into user behavior
Discover where visitors drop off and optimize navigation to smooth out their journey and seriously raise conversion rates.
Decoding opportunities and risks
Get a complete picture of customer behavior and reveal high-potential opportunities to maximize growth.
Positive brand experience
Treat visitors to a unique, user-friendly experience that strengthens your brand and leaves every customer with a smile on their face.

About Customer Insights

Customer Experience Analytics offers invaluable insights to optimize your website and deliver a unique user experience. By analyzing web data, you can reveal where visitors drop off, get frustrated or need more clarity. We use tools like Contentsquare to map website navigation and identify exactly when visitors drop off. That data feeds improvements to your website’s technical performance and user experience,

helping you to improve the overall feel of the website. But we’re not done yet. It also leads to repeat visitors and promotes a positive brand experience. Want to know more? Ask Sander!

At Incentro, we make brands pop with smart, customer-focused solutions that deliver real impact.

Sander Hobbel - Digital Manager | Customer Experience

Our approach to Customer Insights

Our team of experts at Incentro are at the cutting edge of user experience and data analysis. We don’t take a purely quantitative approach to data; we contextualize it from the user’s perspective. This lets us quickly identify which data is worth exploring in greater detail and which impacts less on the user experience.

Mastering all methodologies, our experts get to the bottom of what is happening and why. Insights have never looked so good.

Do you want to know more?

Jeroen Pluim

Director Digital

Why Incentro?

Why Incentro

Whether you're looking for a strategic partner, a boost for your digital transformation, or the ultimate customer experience for your customers, you've come to the right place. With our next-generation digital solutions, you'll always be one step ahead of the competition.

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